Technical Operations Manager, Post Services (Mumbai)

Technical Operations Manager, Post Services (Mumbai)

14 Oct
|
Netflix
|
Mumbai

14 Oct

Netflix

Mumbai

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

About The Role

As part of Netflix's in-house Post Services team, the Technical Operations Manager (India) owns technical operations for the India market — spanning Netflix Dailies, MPS (Media Production Suite) Footage Ingest, screening operations — and is accountable for service quality across all Post Services technical offerings in India. Reporting to the Senior Manager, Post Services – APAC, this is a people manager role: you'll lead and grow a team of contractor operators, applying systems thinking, risk management, and operations design to build scalable, reliable workflows across India's production hubs.

You'll partner closely with India's Project Operations counterpart to ensure end-to-end clarity across every workstream — dailies, ingest, screenings,



and editorial — and align with APAC and Global Post Services colleagues to keep standards and practices consistent.

What You'll Do

• Own technical operations for India, including Netflix Dailies, MPS Footage Ingest, screening operations, and be accountable for service quality across all Post Services technical offerings in India.
• Lead, mentor, and grow a team of contractor operators (including Dailies Operators and Dailies Lab Supervisor), building a high-performance, service-first culture.
• Lead the execution of Post Services’ Global Follow-the-Sun Operations of MPS Dailies in India. Collaborating closely with global colleagues on continuous development of operational excellence and efficiencies.
• Responsible for representing Post Services as local leadership. Build and strengthen partnerships with internal stakeholders such as Title Management and Production Solutions
• Serve

📌 Technical Operations Manager, Post Services (Mumbai)
🏢 Netflix
📍 Mumbai

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