About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D;, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Our Opening and Your Responsibilities
* Service Sales: Forecasting, Planning, Execution & Collection for Service Products. Align & manage Telesales, Service Sales, Inside Sales & Contract Admin teams. Healthy sales pipeline through leads & opportunities mapping.
* Delegation & Tracking of all Service Calls on Weekly / Monthly basis without any escalation. Ensuring top quality service to both internal and external customers
* Improve Customer Experience by seeking feedback through regular site visits.
* Team Management: Ensure training, upgrade skills & continually motivate for excellent performance.




* Territory mapping to ensure better reach to customer & thereby achieve all Service KPI's
* Ownership, Accountability & Responsibility to deliver on Key performance indicators for Business & Operations thereby build customer relationship.
* Engage with team for their overall development so as to deliver on all expectations.
* Close alignment with all internal stake holders

What You Need to Succeed
B.E in Electronics / Instrumentation with min. 15yrs+ Work experience in Team Management, Business Accumen, Customer Management & Service Delivery
Language proficiency: English - Valuable Verbal and written communication skills are a must
Knowledge of Excel & Data Analytics
Service Experience on Analytical/Industrial Instruments would be a added advantage.

Overall and Specific Experience: Experience on a Team Manager / Leadership Role

Our Offer to You
* One Team" that thrives on collaboration and innovation
* Opportunities to work with Global teams
* An open, fair and

📌 Regional Service Manager (Ahmedabad)
🏢 Mettler-Toledo International
📍 Ahmedabad