Mumbai or Vadodara, India (hybrid role: 3 days office, 2 days home per week)

About The Company

Pharmanovia is a fast-growing global speciality pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally by revitalising niche, trusted medicines across our core therapeutic areas: Cardiovascular, Oncology, Endocrinology and Neurology. With over 300 employees across 29 nationalities and offices in Europe, the Middle East, Asia, and Australia, we are committed to quality, innovation, and responsibly managing the lifecycle of established medicines

About The Role

We are seeking a Salesforce CRM Administrator to take global ownership of Pharmanovia’s Salesforce platform. This role will be responsible for administration, configuration, data governance and continuous improvement of Salesforce to support commercial teams across multiple markets. You will partner closely with Sales, Marketing, Data, and Engineering teams to ensure Salesforce is reliable, scalable, and aligned with business processes,



while maintaining high levels of user adoption and data quality.

Responsibilities

Salesforce Administration

• Serve as the global administrator for the Salesforce platform, ensuring system stability, performance and security
• Manage users, roles, profiles, permission sets and access controls in line with governance policies
• Act as the primary point of contact for all Salesforce-related queries and issues

Configuration & Development

• Design, build and maintain Salesforce configurations, including:
• Custom objects and fields
• Page layouts and Lightning record pages
• Validation rules and flows
• Workflow automation and business rules
• Deliver enhancements and current functionality in line with commercial priorities and the release cycle

Stakeholder Partnership & Sales Enablement

• Work closely with Commercial teams to understand business processes and translate them into effective Salesforce s

📌 CRM Administrator (Mumbai)
🏢 Pharmanovia
📍 Mumbai