14 Oct
|
Mettler-Toledo International
|
Coimbatore
14 Oct
Mettler-Toledo International
Coimbatore
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
In your role as a Support Engineer Professional, you will have the opportunity to:
* Provide technical support for assigned applications by doing the troubleshooting
* Document the support cases worked on for further analysis purposes
* Cooperate with Product Managers on customer support cases
* Assist in software products testing
* Provide pre-sales support
* Support market organisations in customer projects off- and on-site with assigned applications installations (proposing/ designing system architectures, implementation plans, configuration features, validation)
* Train market organizations and end-customers
* Write technical documentations e.g. knowledge base articles, description of a functionality etc
* Create/ adapt training documentation/ video
What You Need to Succeed
Qualifications: Bachelor's degree in Computer Science, Software Development, or related field.
Work Experience: 3 to 4 years of relevant work experience.
* Good knowledge of installing/ maintaining software needed for production process.
* Positive knowledge of root cause analysis and problem solving techniques.
* Experience in technical support, engineering or similar.
* Broad technical experience (advanced concepts of computer architecture, microservices, network, database, Windows Server OS, virtualizations, web services, load balancers, caching, etc.) in application support of large distributed client-server systems.
* Knowledge of setting up/operating container-based systems (Docker or Kube
📌 Support Engineer Professional (Coimbatore)
🏢 Mettler-Toledo International
📍 Coimbatore