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Senior Technical Lead

Canada

Job Description

Senior Technical Lead

Others, Ontario

Job Summary

- Lead end-to-end implementation, optimization, and support of Epic Care Everywhere and EpicCare Link applications.
- Collaborate with clinical, operational, and technical stakeholders to gather interoperability and information-sharing requirements.
- Configure and maintain Care Everywhere data exchange capabilities across internal and external healthcare organizations.
- Implement and support EpicCare Link portals for affiliated physicians, community providers, partner hospitals, and external healthcare organizations.
- Drive onboarding and integration of external entities into Health Information Exchange (HIE) networks.
- Configure provider access, security templates, user roles, workflows, and access controls within EpicCare Link.
- Facilitate data sharing initiatives using Carequality, CommonWell, HL7, FHIR, and other interoperability frameworks.
- Work with integration teams to resolve data exchange, connectivity, patient matching, and information reconciliation issues.
- Support patient identity management and cross-organizational clinical information sharing workflows.
- Develop functional specifications, design documents, workflow diagrams, test plans, and operational documentation.
- Lead solution workshops and client discussions related to interoperability strategy and implementation.
- Coordinate unit testing, integrated testing, regression testing, UAT, and deployment activities.
- Provide go-live, hypercare, and production support.
- Support Epic upgrades, enhancements, and interoperability roadmap initiatives.
- Ensure compliance with healthcare privacy, security, and regulatory requirements.
- Mentor junior analysts and consultants while providing best-practice guidance to project teams.

Required Skills & Qualifications

- Bachelor's degree in Computer Science, Health Informatics, Information Systems, or related field.
- 8+ years of healthcare IT experience with Epic implementation and support engagements.
- Epic Care Everywhere Certification (Mandatory).
- Proven experience implementing and supporting EpicCare Link solutions.
- Solid understanding of Health Information Exchange (HIE) architectures and interoperability workflows.
- Hands-on experience with HL7, FHIR, CCD/C-CDA, Carequality, and CommonWell frameworks.
- Experience working with hospitals, physician groups, healthcare networks,



and external provider organizations.
- Strong understanding of patient identity management and clinical information exchange processes.
- Ability to lead client-facing workshops and provide consultative recommendations.
- Excellent stakeholder management, communication, and presentation skills.

Preferred Skills

- EpicCare Link Certification.
- Epic Bridges Certification.
- Epic Interoperability Certification.
- Experience with Canadian provincial digital health initiatives and healthcare information exchanges.
- Knowledge of healthcare privacy regulations including PHIPA and related Canadian compliance standards.
- Experience with APIs, web services, and healthcare integrations.
- Familiarity with Agile, Waterfall, and hybrid delivery models.
- Experience in large-scale Epic implementation and transformation programs.

Key Competencies

- Healthcare Interoperability
- Health Information Exchange (HIE)
- Epic Care Everywhere Administration
- EpicCare Link Management
- Clinical Data Exchange
- Integration and Interface Management
- Solution Design & Architecture
- Stakeholder Management
- Testing & Deployment
- Production Support & Troubleshooting
- Leadership & Mentoring

Certifications

Mandatory

- Epic Care Everywhere Certification

Preferred

- EpicCare Link Certification
- Epic Bridges Certification
- Epic Interoperability Certification
- Epic Ambulatory Certification

Key Responsibilities

Skill Requirements

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Copyright © 2026 HCL Technologies Limited

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