JOB DESCRIPTION

SERVICE ADVISOR – TWO WHEELER

Department: Service

Industry: Two Wheeler Automotive

Location: Kerala

Key Responsibilities

* Attend customers and understand their vehicle service/repair requirements.

* Prepare accurate job cards based on customer concerns.

* Explain required service, repairs, and estimated costs to customers.

* Coordinate with technicians to ensure timely completion of work.

* Provide regular updates to customers regarding service progress.

* Conduct vehicle inspection and explain additional repair requirements.

* Ensure proper documentation and billing coordination.

* Handle customer queries and complaints professionally.

* Conduct service follow-ups and collect customer feedback.

* Maintain high levels of customer satisfaction and service quality.

* Coordinate with Parts, Service and Sales teams whenever required.

Eligibility

* Diploma / ITI / Graduate candidates preferred.





* Previous experience as a Service Advisor in the two-wheeler/automobile industry will be an advantage.

* Good communication and customer-handling skills.

* Basic knowledge of two-wheeler servicing and repair.

* Valid two-wheeler driving licence.

* Ability to work in a target-oriented environment.

Skills Required

* Customer Service

* Communication Skills

* Technical Understanding

* Problem Solving

* Team Coordination

* Follow-up & Customer Relationship Management

What We Offer

* Competitive Salary

* Incentives based on performance

* Statutory Advantages

* Career Growth Opportunities

* Professional Work Environment

ATTRACTIVE SALARY

Apply Now

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Email: [HIDDEN TEXT]

📌 Two Wheeler Service Advisors (India)
🏢 POPULAR BAJAJ
📍 India