Job Title: Oracle EBS L2 Functional Consultant along with good technical skills (Account Payables, Procurement & Payments, Cash Management, iSupplier).

Role Overview: Oracle Functional Support Consultant provides second level functional support for financial modules across Account Payables, Procurement Payments, Cash Management and iSupplier. This includes technical trouble shooting of functional issues and also understanding the interfaces into AP and CM. This Role focuses on resolving functional break-fix incidents and data integrity issues, primarily by executing well-defined Standard Operating Procedures (SOPs). Responsibilities include providing support during month-end close, assisting in smoke testing, performing in-depth root cause analysis for recurring & non-recurring issues, and supporting new enhancements/projects by taking knowledge transitions from the product teams, all while continuously identifying opportunities to automate these SOP-driven tasks.
Key Responsibilities
Act as L2 functional escalation point for Oracle Account Payables, Cash Management, Procurement, Payments, iSupplier modules.
Analyse and resolve medium to complex functional issues that are reported by users or L1 support.
Technical trouble shooting of functional issues and also understanding the interfaces into AP and CM.
Perform root cause analysis (RCA) for recurring issues and support permanent fixes.
Resolve functional break-fix calls either permanently or by workaround




Handle issues related to data in the production instance
Follow up on Oracle SRs, patches, and issues to ensure resolution
Conduct training for power users on the application and support functionalities
Conduct root cause analysis and error detection/correction
Provide 24/7 in-person or Zoom support for priority / critical day-to-day operational issues
Provide 24/7 in-person or Zoom support for month-close activities
Monitor integrations for data leakage and error handling
Perform smoke testing after planned/unplanned system outages to ensure stability
Resolve functional issues related to Oracle E-Business Suite modules such as:
Account Payable operations, vendor management, invoice processing, payment lifecycles and financial and payment.
Strong knowledge of P2P cycle, invoice matching, payment policies, and vendor management.
AP Accounting.

Required Skills & Qualifications
Bachelor's degree in IT, Computer Science, or equivalent practical experience.
10 12 years of Oracle EBS R12 functional support experience.
Robust hands on expertise in P2P: Procurement, AP, Payments, CM and I Supplier.
Deep understanding of end to end financial process flows and accounting impacts.
Ability to perform RCA and functional troubleshooting independently.
Excellent communication, problem-solving, and customer service skills.
Experience working in a 24x7 or enterprise support environment.
Ability to work with cross-functional teams and escalate issues effectively.

📌 Oracle EBSFunctional Consultant (India)
🏢 Objectwin Technology India
📍 India