SMS Product Manager JD

We're looking for a Product
Manager to own our SMS messaging portfolio end-to-end. This is a hybrid role
that blends strategic product management with hands-on product ownership:
you'll set the direction for our SMS products and APIs, and you'll also work day-to-day
with engineering to ship them. You'll sit at the intersection of carriers,
regulators, developers, and enterprise customers, turning a fast-moving and
heavily regulated messaging landscape into products that are reliable,
compliant, and profitable.
This role suits someone
equally comfortable writing a business case for current features and capabilities
in the platform and grooming a backlog of user stories for the next sprint.

What You'll Do
Product Strategy &
Roadmap
Own the vision, strategy, and multi-quarter
roadmap for the SMS product line (A2P messaging, SMS APIs, sender ID and
number provisioning, delivery receipts, two-way messaging, and related
capabilities).
Track the competitive landscape and translate
market gaps into differentiated product opportunities.




Build business cases with clear ROI, factoring in
per-message economics, carrier/termination costs, and margin. Partner with
commercial teams on pricing and packaging.
Own SMS-specific compliance and regulatory
requirements as product concerns — 10DLC and toll-free verification (US),
sender ID and DLT registration (India), TCPA, GDPR, and evolving global
rules — and build them into the roadmap rather than treating them as
afterthoughts.
Define and monitor success metrics:
deliverability, throughput, latency, conversion, revenue, gross margin,
and customer retention.
Product Ownership &
Delivery
Own and prioritize the product backlog; write
clear epics, user stories, and acceptance criteria for engineering.
Lead agile ceremonies (backlog grooming, sprint
planning, reviews, retrospectives) and serve as the primary point of
contact for the development team on scope and requirements.
Make day-to-day trade-off decisions on sco

📌 SMS Product Manager (Mumbai)
🏢 Proximus
📍 Mumbai