- Handle inbound and outbound customer calls professionally.
- Resolve customer queries, complaints, and requests effectively.
- Provide accurate information about products, services, and processes.
- Maintain call quality and achieve performance targets.
- Document customer interactions in the system.
- Follow company policies, quality standards, and compliance guidelines.
- Coordinate with internal teams for issue resolution
📌 Customer Service Representative (Gurugram)
🏢 Quess IT Solutions
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.