International Voice Support Executive Pune (India)

International Voice Support Executive Pune (India)

13 Oct
|
Transcendence Human Resources Private
|
India

13 Oct

Transcendence Human Resources Private

India

We are seeking an enthusiastic and dedicated International Voice Support Executive to join our dynamic team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer support to our international clientele, ensuring a high level of satisfaction and effective communication. As an International Voice Support Executive, you will play a crucial role in addressing customer inquiries, resolving issues, and providing information about our services.

Key Responsibilities:
Handle inbound and outbound calls from international customers, providing assistance and support in a professional manner.
Address customer queries and concerns effectively, ensuring a positive customer experience.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.




Stay updated on product knowledge and service offerings to provide accurate information to customers.
Participate in training sessions and team meetings to enhance skills and knowledge.

Required Skills:
Robust communication skills in English, both verbal and written.
Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
Customer-oriented mindset with a passion for helping others.
Previous experience in a voice process or customer support role is preferred.
Familiarity with international BPO operations is a plus.

If you are looking for an chance to grow your career in customer support and are passionate about delivering excellent service, we encourage you to apply for this position. Join us in making a difference in the lives of our customers!

📌 International Voice Support Executive Pune (India)
🏢 Transcendence Human Resources Private
📍 India

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