We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service and support to our clients through various communication channels, primarily focusing on inbound calls. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for high-quality service.

Key Responsibilities:
Handle inbound customer calls and provide accurate information regarding products and services.
Assist customers with inquiries, complaints, and requests, ensuring a positive experience.
Maintain detailed records of customer interactions and transactions in the system.
Collaborate with team members to resolve customer issues effectively and efficiently.




Provide feedback on customer interactions to help improve service processes and product offerings.
Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills:
Robust communication skills, both verbal and written.
Ability to handle customer inquiries with patience and professionalism.
Experience in international voice support and customer care is preferred.
Proficiency in managing inbound calls and resolving customer issues.
A customer-centric approach with a focus on delivering high-quality service.

If you are passionate about helping customers and have the required skills, we encourage you to apply for this exciting chance to be part of our agile team.

📌 Customer Support Executive Pune (India)
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 India