We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service in an international BPO setting, primarily through voice communication. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities:
Handle inbound and outbound customer calls, addressing inquiries and resolving issues promptly and effectively.
Provide accurate information regarding products and services to customers.
Maintain a high level of professionalism and empathy while interacting with customers.
Document customer interactions and feedback in the system for future reference.
Collaborate with team members to improve service delivery and customer experience.




Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a quick-paced workplace and handle multiple tasks simultaneously.
Proficiency in using computer systems and software for customer management.
A customer-centric approach with a passion for helping others.
Previous experience in a voice process or customer support role is a plus but not mandatory.

If you are looking to start your career in customer support or have a few years of experience, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our agile team!

📌 Customer Support Executive Delhi
🏢 Impac Services
📍 Delhi