We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Karnataka. This role is ideal for freshers looking to start their career in customer service. As a Customer Support Executive, you will be responsible for providing exceptional support to our customers through telecalling. You will handle inquiries, resolve issues, and ensure customer satisfaction by delivering timely and effective solutions.
Key Responsibilities:
Engage with customers via phone to address their inquiries and provide assistance.
Maintain a positive and skilled demeanor while interacting with customers.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve service delivery and customer experience.
Stay updated on product knowledge and company policies to provide accurate information.
Required Skills:
Robust communication skills, both verbal and written.
Ability to handle customer queries with patience and empathy.
Basic computer skills and familiarity with customer support software.
A proactive approach to problem-solving and a willingness to learn.
If you are a fresher with a passion for customer service and are eager to grow in a dynamic setting, we encourage you to apply for this exciting opportunity.
📌 Customer Support Executive Bengaluru
🏢 PGM Services
📍 Bengaluru
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