We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.

Key Responsibilities:

1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.

2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.

3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.

4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.

5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.

Required Skills and Expectations:





Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced workplace, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.

- Experience

0 - 2 Years

- No. of Openings

26

- Education

12th Pass

- Role

Airport Information Desk Executive

- Industry Type

Aviation / Airline / Aerospace

- Gender

[ Male / Female ]

- Age Limit

18 - 34 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Benefits include

Weekly Payout, Overtime Pay, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days

- Face Interview Location

KOLKATA

📌 Freshers For Airport Information Desk Associate - Patna
🏢 Go Star Aviation
📍 Patna