We are seeking a dedicated and experienced Customer Support Executive to join our team in the Chandigarh Region, Punjab. The ideal candidate will have a robust background in customer service, particularly within the international voice process and banking sectors. This role is crucial in ensuring that our customers receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty.

Key Responsibilities:
Provide exceptional customer service through various communication channels, including phone, email, and chat.
Handle customer inquiries and resolve issues related to banking processes and services.
Maintain a thorough understanding of our products and services to effectively assist customers.
Collaborate with team members to improve service delivery and customer experience.
Document customer interactions and feedback to enhance service quality.




Participate in training and development programs to stay updated on industry trends and best practices.

Required Skills:
Proven experience in an international voice process or customer support role.
Robust communication skills, both verbal and written.
Ability to handle customer complaints and provide effective solutions.
Familiarity with banking processes and services is a plus.
Proficient in using customer support software and tools.
Robust problem-solving skills and attention to detail.

If you are passionate about providing excellent customer service and have the required experience, we encourage you to apply for this exciting opportunity to be part of our dynamic team.

📌 Customer Support Executive Amritsar
🏢 Impetus Career Consultants Private
📍 Amritsar