We are seeking a dedicated and skilled Customer Support Executive for our International Voice Process team based in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service to our international clients, ensuring their inquiries and issues are resolved efficiently and effectively. This role requires strong communication skills, a customer-centric approach, and the ability to work in a fast-paced setting.

Key Responsibilities:
Handle inbound and outbound calls from international customers, addressing their queries and providing solutions in a timely manner.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions and feedback accurately in the system.
Collaborate with team members and other departments to resolve customer issues and improve service delivery.




Participate in training sessions and team meetings to enhance skills and knowledge related to customer support.

Required Skills:
Proven experience in customer support, particularly in an international voice process.
Excellent verbal and written communication skills in English.
Solid problem-solving abilities and a proactive approach to customer service.
Ability to work flexible schedule, including evenings and weekends, as required.
Familiarity with customer support software and tools is a plus.

If you are passionate about providing outstanding customer service and have the required experience, we encourage you to apply for this exciting opportunity to join our dynamic team.

📌 Customer Support Executive International Voice Process Pune
🏢 Transcendence Human Resources Private
📍 Pune