International Customer Support Executive Delhi (India)

International Customer Support Executive Delhi (India)

13 Oct
|
Impac Services
|
India

13 Oct

Impac Services

India

We are seeking an enthusiastic and dedicated International Customer Support Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service to our international clients, ensuring their needs are met with professionalism and efficiency. This role is crucial in maintaining the high standards of customer satisfaction that our company is known for.

Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with their queries related to products and services, ensuring a positive experience.
Collaborate with other departments to resolve customer issues and provide feedback for service improvement.
Maintain accurate records of customer interactions and transactions.




Stay updated on product knowledge and company policies to provide accurate information to customers.
Participate in training sessions to enhance customer service skills and product knowledge.

Required Skills:
Strong communication skills, both verbal and written, with a focus on customer service.
Ability to work in a rapid-paced setting and handle multiple tasks simultaneously.
Proficiency in using customer support software and tools.
A positive attitude and a willingness to learn.
Experience with American Express products and services is a plus.

If you are passionate about providing excellent customer support and are looking to grow your career in a dynamic workplace, we encourage you to apply for this exciting opportunity.

📌 International Customer Support Executive Delhi (India)
🏢 Impac Services
📍 India

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