We are seeking a dedicated and detail-oriented Ticketing Executive to join our team in the Delhi-NCR region. The ideal candidate will have a strong background in ticketing systems and experience with Global Distribution Systems (GDS) such as Amadeus. This role is crucial for ensuring that our clients receive exceptional service in both domestic and international travel arrangements.
Key Responsibilities:
Manage and process ticketing requests for domestic and international travel, ensuring accuracy and compliance with company policies.
Utilize GDS platforms, particularly Amadeus, to book flights, hotels, and other travel services.
Provide excellent customer service by addressing client inquiries and resolving issues related to ticketing and travel arrangements.
Collaborate with other team members to streamline ticketing processes and improve overall efficiency.
Stay updated on industry trends and changes in ticketing regulations to provide informed advice to clients.
Required Skills:
Proficiency in GDS systems, especially Amadeus.
Solid knowledge of ticketing procedures and international travel regulations.
Excellent communication and interpersonal skills to interact effectively with clients and team members.
Ability to work in a quick-paced setting and manage multiple tasks simultaneously.
Experience in the BPO sector, particularly in domestic and international travel, is a plus.
If you are passionate about travel and have the skills to excel in a ticketing role, we encourage you to apply and become a part of our dynamic team.