Customer Support Associate Mumbai

Customer Support Associate Mumbai

13 Oct
|
Good vibes Placement Services
|
Mumbai

13 Oct

Good vibes Placement Services

Mumbai

Fintech Process Banking

Process Name - HSBC Bank
Relocation OpportunityJob
Position: Customer Support Executive Fintech Process

Maintain qualified communication and ensure a positive customer experience.
Follow process guidelines and meet quality standards.

Eligibility Criteria
Education: Undergraduate or Graduate.
Experience: Minimum 1 year of documented sales experience.

Rounds of Interview

HR Round Initial screening and eligibility verification.

Hallo AI Voice Assessment Assessment of English communication skills and voice clarity.

Operations (Ops) Round Evaluation of role suitability and process understanding.

Client Round Final assessment and selection by the client.

Sales Experience: Any sales experience is acceptable.

Communication: English B2 level excellent communication skills are required.

Relocation: Candidates must be willing to relocate to Mumbai.

Salary & Advantages
Package: 41,000
CTC: 41,000
Monthly In-Hand Salary: 34,000

Travel ticket provided.
7 days of hotel accommodation provided.
10,000 relocation bonus after completing 90 days.

Work Schedule
Shift Timing: 9:30 AM 6:30 PM
Working Days: 6 days a week.
Fixed Weekly Off: Sunday.

📌 Customer Support Associate Mumbai
🏢 Good vibes Placement Services
📍 Mumbai

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