We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in the Delhi-NCR region. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for handling customer inquiries through various channels, including voice and chat. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities:
Respond to customer inquiries and provide accurate information regarding products and services.
Handle customer complaints and resolve issues in a timely and qualified manner.
Maintain a high level of communication with customers to ensure their needs are met.
Collaborate with team members to improve service delivery and customer experience.
Utilize GDS systems to assist customers with their travel-related queries.




Document customer interactions and feedback for continuous improvement.

Required Skills:
Strong communication skills, both verbal and written.
Experience in international BPO and voice processes is preferred.
Familiarity with customer service principles and practices.
Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
Proficiency in chat support and customer interaction.

If you are a motivated individual with a commitment to excellence in customer service, we encourage you to apply for this exciting chance. Join us in delivering outstanding service to our customers and contributing to our team's success.

📌 Customer Service Executive Delhi
🏢 Conviction
📍 Delhi