We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in the fintech and NBFC sectors. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities:
Handle customer inquiries and provide accurate information regarding products and services.
Assist customers through various communication channels, including voice and chat processes.
Resolve customer complaints and issues in a timely and skilled manner.
Collaborate with team members to improve customer service processes and enhance customer experience.




Maintain detailed records of customer interactions and transactions.
Stay updated on product knowledge and industry trends to provide informed support.

Required Skills:
Strong communication skills, both verbal and written.
Experience in customer support, preferably in a BPO or related setting.
Familiarity with fintech and NBFC services is a plus.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency in using customer support software and tools.

If you are passionate about helping customers and have a knack for problem-solving, we encourage you to apply for this exciting chance to be part of our dynamic team.

📌 Customer Support Executive Delhi (India)
🏢 Happy Square Outsourcing Services
📍 India