We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in the Mumbai Region. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in an international call center setting. As a Customer Support Executive, you will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction.

Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Provide accurate information regarding products and services, including banking, life insurance, and health insurance.
Assist customers with their concerns and guide them through the resolution process.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer experience.




Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills:
Robust communication skills, both verbal and written.
Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
Proficiency in customer service principles and practices.
Experience in telecalling or telesales is a plus.
Familiarity with the banking and insurance sectors is advantageous.
A positive attitude and a passion for helping customers.

If you are looking for an opportunity to grow your career in customer support and are committed to delivering outstanding service, we encourage you to apply for this position.

📌 Customer Support Executive Mumbai
🏢 Impact Infotech
📍 Mumbai