We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in an international BPO setting. This role requires strong communication skills and the ability to troubleshoot technical issues effectively.

Key Responsibilities:
Handle inbound and outbound customer calls, addressing inquiries and resolving issues in a timely manner.
Provide technical support and guidance to customers, ensuring a high level of satisfaction.
Document customer interactions and maintain accurate records of all communications.
Collaborate with team members to improve service delivery and customer experience.




Stay updated on product knowledge and service offerings to provide accurate information to customers.

Required Skills:
Excellent verbal and written communication skills.
Robust problem-solving abilities and attention to detail.
Experience in a voice process or technical support role is preferred.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Familiarity with customer service software and tools is a plus.

If you are passionate about customer service and looking to grow your career in a energetic environment, we encourage you to apply for this exciting prospect.

📌 Customer Service Executive Delhi
🏢 Conviction
📍 Delhi