We are seeking a dedicated Customer Support Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service to our international clientele. This role requires a proactive approach to problem-solving and a commitment to ensuring customer satisfaction.

Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and skilled manner.
Assist customers with product-related questions, issues, and concerns, ensuring a high level of service.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to resolve customer issues and improve service delivery.
Identify and escalate complex issues to the appropriate teams for resolution.




Provide feedback on customer service processes and suggest improvements.

Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a fast-paced setting and manage multiple tasks.
Proficiency in customer support software and tools.
A customer-centric mindset with a passion for helping others.
Experience in international customer support is a plus.

If you are a motivated individual with a passion for customer service and meet the experience requirements, we encourage you to apply for this exciting chance to make a difference in our customers' experiences.

📌 Customer Support Executive Pune
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Pune