We are seeking a dedicated Customer Support Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service through both inbound and outbound call center operations. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities:
Handle incoming customer inquiries and provide accurate information regarding products and services.
Manage outbound calls to follow up on customer issues and ensure resolution.
Document customer interactions and maintain detailed records of conversations.
Collaborate with team members to improve service delivery and customer experience.
Identify and escalate complex issues to the appropriate departments for resolution.




Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills:
Solid communication skills, both verbal and written.
Ability to handle customer complaints with empathy and professionalism.
Familiarity with call center operations and customer support best practices.
Proficiency in using customer relationship management (CRM) software is a plus.
Ability to work in a quick-paced setting and manage multiple tasks effectively.

If you are passionate about helping customers and have a knack for problem-solving, we encourage you to apply for this exciting opportunity to grow your career in customer support.

📌 Customer Support Executive Bengaluru
🏢 Accentrix Solutions
📍 Bengaluru