We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in the Mumbai region. The ideal candidate will be responsible for providing exceptional customer service through inbound calls, assisting customers with their inquiries, and promoting our products and services through upselling techniques. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for quality service.

Key Responsibilities:
Handle inbound customer calls with professionalism and courtesy.
Address customer inquiries and resolve issues effectively.
Promote and upsell products and services to enhance customer experience.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.




Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills:
Solid communication skills, both verbal and written.
Ability to handle customer complaints and provide effective solutions.
Experience in a voice process or customer service role is preferred.
Proficiency in upselling techniques and customer engagement strategies.
Familiarity with CRM systems and call center software is a plus.

If you are passionate about customer service and looking to grow your career in a energetic environment, we encourage you to apply for this exciting prospect. Join us in delivering outstanding service to our customers and contributing to our team's success.

📌 Customer Service Executive Mira Bhayandar
🏢 KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE
📍 Mira Bhayandar