13 Oct
|
IMS India Manpower Solutions Private
|
Indore
13 Oct
IMS India Manpower Solutions Private
Indore
We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Madhya Pradesh. This role is ideal for recent graduates looking to start their career in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support regarding our products and services. Your primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving issues, and providing information in a timely and professional manner.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a friendly and effective manner.
Assist customers with product-related questions and troubleshoot issues as needed.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer service processes and enhance the customer experience.
Provide feedback to management regarding customer concerns and suggestions for improvement.
Required Skills:
Robust communication skills, both verbal and written.
Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.
Basic knowledge of customer service principles and practices.
Proficiency in using computers and customer support software.
A positive attitude and a willingness to learn.
If you are a fresher graduate with a B.Com degree and a passion for helping others, we encourage you to apply for this exciting opportunity to kickstart your career in customer support.
📌 Customer Support Executive Indore
🏢 IMS India Manpower Solutions Private
📍 Indore