We are seeking an enthusiastic International Voice Process Associate to join our dynamic team in Karnataka. This role is ideal for individuals looking to start their career in the international voice process sector, particularly those who are comfortable working in US shifts. As an International Voice Process Associate, you will be responsible for providing exceptional customer service to our clients, ensuring that their inquiries and issues are addressed promptly and effectively.

Key Responsibilities:
Handle inbound and outbound calls from customers, providing them with information and assistance regarding our services.
Resolve customer complaints and queries in a professional manner, ensuring customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer experience.




Adhere to company policies and procedures while maintaining a high level of professionalism.

Required Skills:
Excellent communication skills in English, both verbal and written.
Ability to work in US shifts and adapt to a quick-paced environment.
Robust problem-solving skills and a customer-oriented mindset.
Familiarity with the international voice process is a plus, but not mandatory.

If you are a motivated individual looking to grow in the customer service field, we encourage you to apply for this exciting prospect. Join us at Sutherland and be a part of a team that values innovation and excellence in service delivery.

📌 International Voice Process Associate Bengaluru
🏢 Lyros Technologies Pvt.Ltd
📍 Bengaluru