We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service in an international BPO workplace. This role is perfect for fresh graduates or individuals with up to two years of experience in customer support or related fields.

As a Customer Support Executive, you will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction. You will be part of a dynamic team that values collaboration and innovation. Your primary responsibilities will include responding to customer queries via voice and blended processes, maintaining accurate records of customer interactions, and providing feedback to improve service delivery.

Key responsibilities include:
Engaging with customers through various communication channels to address their needs and concerns.
Assisting customers with product information, troubleshooting, and resolving complaints.




Collaborating with team members to enhance the overall customer experience.
Maintaining a positive and professional demeanor while interacting with customers.
Adhering to company policies and procedures to ensure compliance and quality service.

The ideal candidate should possess the following skills:
Strong communication skills, both verbal and written.
Ability to work in a quick-paced workplace and handle multiple tasks.
Proficiency in customer service principles and practices.
Familiarity with voice and blended processes in a BPO setting.
A Bachelors degree in Commerce (BCom) is preferred, especially for freshers.

If you are passionate about customer service and looking to start your career in a vibrant and supportive environment, we encourage you to apply for this exciting opportunity.

📌 Customer Support Executive Pune (India)
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