Job Responsibilities
Ensure timely follow-ups with all clients after they place orders.
Maintain robust relationships with existing clients and ensure their satisfaction through effective after-sales service.
Collect honest feedback from clients to improve service quality.
Provide end-to-end client support, from order confirmation to payment collection.
Address and resolve client queries, concerns, and questions promptly.
Educate and assist clients regarding company products and services.
Act as the primary point of contact for client complaints and escalate issues to the concerned department when necessary.
Understand client requirements and provide appropriate solutions to ensure a positive customer experience.
Maintain regular communication with clients to build long-term business relationships.
English Fluency: Must have valuable verbal and written English communication skills, with the ability to communicate confidently and professionally with clients.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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