We are looking for a Admission Counsellor to handle front-desk responsibilities, communicate with students and guardians, make follow-up calls, and assist with course-related inquiries and admissions.
Key Responsibilities
Handle incoming and outgoing calls professionally.
Call students and parents/guardians to provide information about available courses.
Explain course details, structure, duration, fees, and admission process to students and guardians.
Follow up with interested students and prospective admissions.
Respond to queries and provide appropriate information regarding courses.
Attend to visitors and provide necessary assistance at the reception.
Maintain call records, follow-up details, and basic reports.
Coordinate with the academic/admission team regarding student inquiries.
Manage appointments and general front-office activities.
Maintain a professional and welcoming environment at the reception area.
Requirements
Qualification: Higher Secondary / Graduate preferred.
Experience: Fresher to 2 years in telecalling, receptionist, front office, counselling, or customer service.
Positive communication skills in English, Hindi, and Bengali.
Pleasant personality with a qualified and positive attitude.
Basic computer knowledge and MS Office skills.
Good convincing, interpersonal, and student-handling skills.
Candidates who can join immediately will be preferred.
Preferred Candidate
Candidates residing in or around Jadavpur, Kolkata.
Freshers with good communication and convincing skills are encouraged to apply.
Location: Jadavpur, Kolkata
Employment Type: Full time