Handle incoming and outgoing customer calls, inquiries, and appointment bookings.
Explain clinic services, slimming programs, packages, and ongoing offers to customers.
Follow up with leads, prospective clients, and existing customers to improve conversions.
Schedule appointments and coordinate with doctors, Branch Managers, and clinic staff.
Maintain customer records, feedback, follow-up details, and daily call reports.
Address customer queries and complaints professionally and ensure timely resolution.
Remind customers about appointments, sessions, and pending follow-ups.
Support the clinic team in achieving customer satisfaction, retention, and sales targets.
Maintain qualified communication and ensure a positive customer experience.
Follow policies, procedures, and customer service standards.

Pay: ₹18,000.00 - ₹23,000.00 per month

Application Question(s):
Immediate Joining
Experience in Retail or Salon Industry
Experience in Slimming or Aesthetics
Flexible in Timings (10am to 8pm)
Adaptable to Work on Weekends
Robust & Confident in Communication Skills

Experience:
total: 1 year (Required)

Language:
English (Required)
Tamil (Required)

Work Location: In person

📌 Front Office Executive Receptionist Tiruchirappalli
🏢 Minus clinic
📍 Tiruchirappalli