GUEST RELATIONS EXECUTIVE – JOB DESCRIPTION
Welcome and assist patients, visitors, and guests with a friendly and skilled attitude.
Handle guest inquiries, feedback, and complaints promptly and courteously.
Coordinate with hospital departments to ensure smooth patient and visitor services.
Manage appointments, registrations, and guest-related documentation as required.
Maintain excellent communication, grooming, and customer service standards.
Ensure a positive guest experience while following hospital policies and procedures.