13 Oct
|
COASTAL GRAND HOTELS AND RESORTS PRIVATE
|
Coimbatore
13 Oct
COASTAL GRAND HOTELS AND RESORTS PRIVATE
Coimbatore
The Front Office Executive is the first point of contact for guests and plays a key role in creating a positive first impression. This role involves managing guest check-ins and check-outs, handling inquiries, and ensuring a smooth and productive front desk operation while delivering exceptional customer service.
Key Responsibilities
Greet and welcome guests in a qualified and friendly manner
Handle check-in and check-out procedures efficiently
Manage reservations, walk-ins, and room allocations
Respond to guest inquiries, requests, and complaints promptly
Maintain accurate guest records in the system
Coordinate with housekeeping and other departments for room readiness
Handle billing, payments, and invoicing accurately
Upsell rooms, upgrades, and hotel services
Ensure lobby and front desk area are clean and presentable
Follow hotel policies, procedures, and service standards
Required Skills & Qualifications
Fluency in English (spoken and written) is mandatory
Excellent verbal and written communication skills
For More Details Contact : +91-XXXXXXXXXX
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages:
Food provided
Health insurance
Provident Fund
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Language:
English (Required)
Work Location: In person
📌 Front Office Assistant Coimbatore
🏢 COASTAL GRAND HOTELS AND RESORTS PRIVATE
📍 Coimbatore