About the Role
We are looking for a friendly and professional Customer Service Executive with fluent English to support our US-based customers. You will be the first point of contact for customer queries for our translation company, making sure every interaction is handled clearly, politely, and efficiently.

Key Responsibilities
Respond to customer queries via [calls / chat / email]
Resolve issues and complaints promptly and professionally
Provide accurate information about our products and services
Maintain records of customer interactions in our system
Escalate complex issues to the relevant team when needed
Meet quality and response-time targets

Requirements
Fluent spoken and written English (mandatory)
[Graduate in any stream / 12th pass]
Transparent communication and positive listening skills
Willingness to work night shifts (06:30 PM to 03:30 AM IST)
Basic computer skills (email, MS Office / Google Workspace)
Freshers welcome / Minimum 1 year(s) of customer service or international process experience

Pay: ₹18,000.00 - ₹24,000.00 per month

Perks:
Provident Fund

Language:
English (Required)

Work Location: In person

📌 Customer Service Usa Shift Work From Office Only (India)
🏢 SeniorDevs Private
📍 India