The Central Sales role will be responsible for managing and driving sales through centralized channels, coordinating with store teams, handling customer inquiries, and ensuring seamless order closures.
Key Responsibilities:
Manage and drive sales through central channels (calls, WhatsApp, online inquiries, etc.)
Handle customer queries, product recommendations, and conversions
Coordinate with store teams for order fulfillment and inventory checks
Maintain robust follow-ups to ensure closure of leads
Track daily sales performance and maintain MIS reports
Support promotional campaigns and sales initiatives
Ensure high levels of customer satisfaction and relationship management
Requirements:
2–5 years of experience in sales (retail / centralized / inside sales preferred)
Strong communication and negotiation skills
Customer-focused with a sales-driven mindset
Ability to multitask and coordinate across teams
Basic knowledge of CRM tools and MS Excel
Preferred Skills:
Experience in retail or lifestyle brands
Familiarity with omnichannel sales processes
Robust follow-up and closure ability