Job Description

We are looking for an active, smart, confident, and energetic Front Office Cum Academic Counselor to join our team.

Roles & Responsibilities
Welcome and assist students, parents, and visitors.
Handle phone calls, enquiries, and walk-in students.
Explain courses, fees, admission procedures, and career opportunities.
Guide students and parents regarding suitable courses.
Follow up with interested students through calls and WhatsApp.
Support the admission process and achieve assigned targets.
Maintain enquiry and admission records.
Handle basic student and parent queries.
Coordinate with academic and other departments.
Prepare straightforward daily reports and update follow-up details.
Maintain a qualified and friendly front-office setting.

Requirements
Qualification: Plus Two or Degree in any discipline.
Minimum 1 year experience is preferred




Must be active, smart, confident, and energetic.
Good communication and interpersonal skills.
Basic knowledge of MS Word and MS Excel.
Good convincing and follow-up skills.
Ability to interact confidently with students and parents.
Positive attitude and willingness to learn.
Ability to work towards assigned admission targets.
Candidates have experience in admissions, counselling, sales, or customer service are preferred.
Immediate joiners are preferred.

Key Skills

Communication | Counselling | Customer Handling | Follow-up | Admissions | MS Word | MS Excel | Teamwork

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Front Office Cum Academic Counselor Ernakulam
🏢 Topaz Academy
📍 Ernakulam