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Job Description: Chat & Voice Support Executive Key Highlights
Role: Chat & Voice Support Executive
Shift: Fixed / Rotational EVENING SHIFTS
Package: ₹2.6 LPA CTC + Performance-Based Extra Bonus
Perks: Work From Home (WFH) prospect based on performance
Location:VADODARA
Key Responsibilities
Handle customer queries promptly and professionally via Voice and Chat channels.
Provide accurate solutions and support to domestic customers.
Maintain high quality standards and customer satisfaction (CSAT) metrics.
Follow communication guidelines and process workflows effectively.
Eligibility Criteria
Education: HSC (12th Pass) or Graduates in any stream can apply.
Experience:
Freshers and experienced candidates are welcome.
Skills Required:
Fluent English communication (both written and verbal).
Good typing speed and basic computer proficiency.
Robust problem-solving ability and active listening skills.
Compensation & Perks
CTC: ₹2.6 LPA
Incentives: Additional performance-based bonus
Flexibility: Option to transition to Work From Home (WFH) based on consistent performance evaluations.