Job Description:
Handle customer queries through calls, emails, chat, or other communication channels.
Understand customer concerns and provide appropriate solutions.
Maintain a positive and qualified relationship with customers.
Resolve complaints and issues within the defined TAT.
Record customer interactions and update details in CRM/software.
Coordinate with internal teams for issue resolution when required.
Follow up with customers to ensure proper resolution and satisfaction.
Maintain accurate records and prepare basic reports when required.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Lucknow
🏢 Qgroups
📍 Lucknow
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