We are looking for a Customer Care Executive to handle customer inquiries, complaints, feedback, and service requests while ensuring excellent customer satisfaction.

Responsibilities:
Handle customer calls, WhatsApp messages, and inquiries.
Respond to customer complaints and resolve issues promptly.
Coordinate with Sales, Distribution, Quality, and other departments for complaint resolution.
Follow up with customers and ensure timely closure of complaints.
Maintain customer complaint records and prepare basic reports.
Collect customer feedback and escalate major issues to the concerned team.

Requirements:
Any Bachelor's Degree.
1–3 years of experience in Customer Care/Customer Support preferred.
Valuable communication and interpersonal skills.
Positive knowledge of MS Office and basic computer applications.
Robust follow-up and problem-solving skills.
Malayalam and English communication skills required.

Pay: From ₹15,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Customer Care Executive Thrissur (India)
🏢 Elanadu Milk
📍 India