Assist the Front Office Manager in managing daily Front Office operations.
Supervise and guide Front Office Executives, Associates and trainees.
Ensure smooth check-in and check-out procedures.
Handle guest queries, requests and complaints professionally.
Monitor room allocation, reservations and guest preferences.
Coordinate with Housekeeping, F&B; and other departments for smooth operations.
Ensure high standards of guest service and hospitality.
Monitor Front Office reports, cash handling and billing procedures.
Ensure compliance with hotel SOPs and company standards.
Train and motivate team members to improve service quality.
Handle shift operations and take responsibility in the absence of the Front Office Manager.
Maintain proper communication and coordination with the Duty Manager/Hotel Management.
Tamil Language Preferred
Candidate Profile:
Minimum 2–4 years of Front Office experience in a hotel/resort.
Valuable communication and interpersonal skills.
Strong guest-handling and problem-solving abilities.
Knowledge of hotel PMS and Front Office procedures.
Ability to lead and motivate a team.
Adaptable to work in shifts, including weekends and holidays.
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages
Food provided
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Asst Front Office Manager Vellore
🏢 Zip By Spree Guest House Chennai
📍 Vellore
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