ASSISTANT MANAGER – TECHNICAL SALES & CUSTOMER SUCCESS

Location: Mumbai

Department: Technical Sales & Customer Success

Designation: Assistant Manager (AM)

Experience: 7–12 Years

JOB SUMMARY

We are looking for an experienced Assistant Manager - Technical Sales & Customer Success to manage RFQ activities, lead current project execution, and ensure seamless coordination between customers and internal teams.

The role involves handling customer requirements, project planning, technical-commercial discussions, and driving successful project implementation while maintaining high levels of customer satisfaction.

KEY RESPONSIBILITIES
Manage end-to-end RFQ (Request for Quotation) processes from receipt to submission.
Review customer specifications and coordinate with internal teams for technical and commercial proposals.
Lead current project management activities from project initiation to successful commercialization.
Act as the primary interface between customers and cross-functional teams including R&D;, Production, Quality, Planning, and Supply Chain.
Ensure customer satisfaction through effective communication, issue resolution, and project management.




Prepare project status reports, RFQ trackers, and management presentations.
Coordinate sample development, testing, approvals, and product launch activities.
Drive continuous improvement in customer engagement and project execution processes.

REQUIRED EXPERIENCE
7 to 12 years of experience in Technical Sales, Customer Success, Key Account Management, Project Management, or Application Engineering.
Experience handling RFQs and customer-driven development projects.
Exposure to manufacturing, chemicals, paints, coatings, industrial products, or B2B industries preferred.

Pay: Up to ₹800,000.00 per year

Application Question(s)
Are you okay with Powai location?
Do you have experience in Technical Sales, Customer Success, Key Account

Management, Project Management, or Application Engineering, RFQs and customer-driven development projects?
What's your Current and Expected CTC?
What's your notice period?
Do you have exposure in manufacturing, chemicals, paints, coatings, industrial products, or B2B industries preferred?

Work Location: In person

📌 Assistant Manager Technical Sales & Customer Service Mumbai
🏢 Iconic Business Solution
📍 Mumbai