Ensure speedy maintenance and repair of vehicles through explicit identification of customer's needs and accurate demanded repair understanding by using probing sheet.
Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).
Provide explicit cost estimates and keep customers informed of work progress.
Monitor the work progress and keep customers informed of changes in cost and completion times.
Ensure clear and exact service invoices that shows parts, labour and lubricant charges.
Promote Value Added Services to Customers. Plan and act as per monthly targets for the workshops.
Take all necessary actions to resolve customer complaints as per promised time.
Ensure all customer vehicles are clean and ready according to the promised delivery time.
Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction.
Job Types: Full-time, Fresher
Pay: ₹13,000.00 - ₹35,000.00 per month
Benefits
Life insurance
Provident Fund
Education:
Diploma (Preferred)
License/Certification:
Driving Licence (Required)
Work Location: In person
📌 Commercial Vehicle Service Advisor Kottayam
🏢 SAI SERVICE KOOTHATTUKULAM
📍 Kottayam
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