Role & responsibilities
Call existing leads regularly to follow up, re-engage them and convert them into customers.
Reach out to new leads through calls, WhatsApp, SMS and email to introduce our services and identify business prospects.
Explain our offerings clearly, understand each leads needs and suggest suitable solutions.
Handle queries and objections confidently, and follow up consistently until the lead reaches a decision.
Schedule meetings, demos or site visits for interested prospects, and pass qualified leads to the senior team.
Maintain accurate records of every call, message, follow-up and lead status in the CRM or Excel sheet.
Build and maintain valuable relationships with clients for repeat business and referrals.
Share daily or weekly reports on activity and progress with the manager.
Keep up to date with the company's products, pricing and offers.
Preferred candidate profile
Positive communication skills in Tamil and English (Hindi is a plus).
Confident, polite and persuasive on phone and in written messages.
Prior experience in sales, telecalling, business development or customer service is preferred.
Freshers with strong communication skills and a willingness to learn are welcome.
Basic computer knowledge (MS Excel, email, WhatsApp Business).
📌 Business Development Executive Kanyakumari
🏢 LIAXON CONSULTING
📍 Kanyakumari
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