A.

Business

Development and Target Achievement
Achieve monthly targets for loan disbursement, customer acquisition, and portfolio growth.
Identify current business opportunities and expand the branch customer base.
Monitor field-level activities and ensure effective customer sourcing.
Develop and implement branch-level business plans.

B. Loan Operations and Credit Management
Ensure proper verification of customer documents and loan applications.
Monitor credit appraisal, eligibility checks, and loan disbursement processes.
Ensure compliance with company credit policies and applicable RBI guidelines.
Prevent fraudulent transactions and maintain proper loan documentation.

C. Collection and Portfolio Management
Monitor daily, weekly, and monthly collection performance.
Track overdue accounts, delinquency, and portfolio-at-risk (PAR).
Conduct regular field visits to monitor collections and resolve customer issues.
Implement corrective measures to improve repayment performance and reduce defaults.
Ensure fair and transparent recovery practices.

D. Team Management
Supervise and guide Assistant Branch Managers, Credit Relationship Executives, and field staff.
Allocate targets and monitor individual employee performance.




Conduct daily morning meetings and periodic performance reviews.
Support recruitment, onboarding, training, and employee development.
Address staff grievances and maintain discipline.

E. Compliance and Documentation
Ensure adherence to RBI regulations, applicable microfinance lending norms, KYC requirements, and internal policies.
Maintain accurate branch registers, records, reports, and customer documentation.
Ensure compliance with customer protection, grievance redressal, and fair-practice requirements.
Coordinate with regional/zonal offices, HR, audit, and other departments.

F.

Branch

Administration and Reporting
Ensure proper cash handling, secure custody of documents, and branch asset management.
Monitor daily business reports, collection reports, staff attendance, and operational activities.
Ensure timely submission of MIS reports to the Area Manager / Regional Manager.
Coordinate with internal and statutory auditors and close audit observations within the prescribed timelines.
Ensure compliance with company SOPs and internal control procedures.

Pay: Up to ₹50,000.00 per month

Perks
Health insurance
Provident Fund

Work Location: In person

📌 Branch Manager Kozhikode (India)
🏢 SUPRA PACIFIC FINANCIAL SERVICES
📍 India