Responsibilities:
Handle inbound and outbound customer calls professionally.
Address customer queries and provide appropriate solutions.
Maintain accurate customer records and call details.
Achieve daily productivity and quality targets.
Follow process guidelines and ensure customer satisfaction.
Required Skills:
Positive communication skills in English.
Basic computer knowledge and typing skills.
Valuable listening, interpersonal, and problem-solving skills.
Willingness to work in rotational shifts, if required.
Work from home prospect will be provided for women after 3 months of training.
📌 Call Center Executive Chennai
🏢 E Care India
📍 Chennai
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