EXCELLENT ENGLISH COMMUNICATION SKILLS ARE MANDATORY
Job Details: Customer Support Executive
Process: Premium US Voice Process
Salary: ₹33,000 - ₹35,000 per month CTC
Location: Mohali
Experience: Freshers & Experienced
Qualification: 12th Pass & Above
Working Days: 5 Days Working
Week Off: Rotational
Shift: Rotational Night Shift
Work Location: Mohali - Work From Office Only
Joining: Immediate
Job Overview: We are hiring Customer Support Executives for a Premium US Voice Process. The role involves assisting US customers over the phone, understanding their concerns, and providing qualified and timely support.
Candidates should have excellent English communication skills and a skilled approach toward customer handling.
Key Responsibilities
Customer Support:
Handle customer calls and assist with their queries.
Issue Resolution:
Understand customer concerns and provide appropriate solutions. confidently and professionally with US customers.
Customer Experience: Maintain a polite, helpful, and customer-focused approach.
Process Compliance: Follow company processes and maintain required service standards.
Candidate Requirements:
English Skills: Excellent English communication skills are mandatory.
Education: Minimum 12th Pass
Experience: Freshers and experienced candidates are welcome.
Shift: Comfortable working rotational night shifts. communication, listening, and customer-handling skills.
Joining: Immediate joiners preferred.