2coms Consulting Pvt Ltd is currently seeking a motivated individual to join our team as an Operation Support Executive for a prominent client based in Pune. This role is ideal for candidates with a graduate degree, whether they are fresh graduates or possess prior experience in customer support. The position focuses on delivering high-quality assistance through robust communication and analytical abilities, requiring the successful candidate to be fully available for in office work and adaptable to a structured schedule.
Responsibilities
Provide comprehensive support and assistance to customers, ensuring high satisfaction levels.
Utilize strong problem-solving capabilities to address and resolve client inquiries efficiently.
Maintain transparent and professional communication in both English and Hindi.
Adhere to the designated work schedule, which includes rotational shifts and a six-day workweek.
Perform all duties on-site at the Pune office location as required.
Requirements
Possess a graduation degree in any discipline.
Demonstrate excellent verbal and written communication skills in both English and Hindi.
Exhibit robust problem-solving aptitude and the ability to handle complex situations.
Show flexibility and willingness to work from the office premises.
Be available for day shifts with rotational off days.
Benefits
Salary- 17K NTH Shift- 9am-6pm
Working hours- Monday to Saturday
Mode of work- Work from office
Mode of Interview- Virtual
📌 Customer Service Executive Pune Gurugram
🏢 2COMs
📍 Gurugram
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