We are looking for enthusiastic, customer-focused individuals to join our team as Customer Support Executives. The ideal candidate should have valuable communication skills, a positive attitude, and the ability to resolve customer queries efficiently.
Key Responsibilities
Handle customer inquiries through calls, emails, and chat.
Provide accurate information about company products and services.
Resolve customer complaints and issues professionally.
Maintain customer records and update information in the CRM system.
Follow up with customers to ensure satisfaction.
Coordinate with internal teams to resolve customer concerns.
Maintain service quality and achieve customer satisfaction targets.
Requirements
Positive verbal and written communication skills.
Basic computer knowledge and familiarity with MS Office.
Solid problem-solving and interpersonal skills.
Ability to work in a team and handle customer queries patiently.
Freshers can apply; prior customer support experience is an advantage.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits
Health insurance
Provident Fund
Work Location: In person
📌 Customer Support Associate Noida (India)
🏢 AllSec Technologies
📍 India
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