We are looking for an experienced DGM/GM After Sales Service (Mechanical) to lead and manage after-sales service operations for machinery supplied across India mainly Railways and Metros.

Key Responsibilities
Lead complete after-sales service operations including installation, commissioning, preventive maintenance and breakdown services.
Manage AMC business, warranty services and paid service.
Handle critical customer complaints, technical escalations and service issues.
Manage spare parts planning, forecasting, availability and inventory control.
Ensure timely service response and resolution of customer complaints.
Develop robust relationships with key customers and industrial clients.
Monitor service revenue, profitability, budgets and key performance indicators.
Coordinate with project teams, customers, consultants, vendors and other stakeholders.




Visit customer/project sites across India as required.
Prepare service MIS and performance reports for management.

Candidate Profile
B.E./B.Tech. in Mechanical Engineering.
15–20 years of relevant experience in heavy machinery, industrial equipment, manufacturing or mechanical equipment service.
Should be technically competent to understand the CNC machine problems and get resolve.
Solid experience in After Sales Service, AMC, breakdown maintenance, spare parts and customer management.
Excellent leadership, communication, coordination and problem-solving skills.
Solid commercial and customer-service orientation.
Willingness to travel across India whenever required.

Working: 6 Days | 9:30 AM – 6:30 PM

📌 Dgm After Sales Service Mechanical Pune
🏢 Hyt Engineering Company Private
📍 Pune